We offer a 28 day return policy, giving you 28 days from the date of receipt to request a return or exchange.

To qualify for a return, your item must be in its original condition: unworn, unused, unwashed, with tags, and in its original packaging.

Please retain your receipt or proof of purchase.

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To initiate a return, contact us at info@onridge.life. Once your return is approved, we’ll send you a return shipping label along with detailed instructions on how to send your package. Returns sent without prior approval will not be accepted.

For any return-related inquiries, please email us at info@onridge.life, and we will respond promptly.

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Damages and Issues
Inspect your order upon arrival and contact us immediately if you receive a defective, damaged, or incorrect item. We will assess the situation and rectify it as quickly as possible.

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Refunds and Exchanges
After receiving and inspecting your return, we will notify you of the approval status of your refund. If approved, the refund will be processed to your original payment method. For exchanges, we will inform you once the new item is shipped. Please note that it may take some time for your bank or credit card company to process the refund.